Support
mightyZAP, the micro linear servo actuating solution
for the era of the 4th industrial revolution
FAQ
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General My manager software cannot detect the actuator. What should I do?
You can check below matters.
- Make sure if proper COM port is assigned for IR-USB01. You can check this on your device manager of Windows. If COM port assigned properly, you can find COM port number on the manager software.
- Check if proper power(7.4V or 12V according to your actuator spec) for actuator is supplied to the green power port of IR-USB01. Without actuator power, software cannot detect the actuator.
- Make sure if you are using Micro 5pin USB cable which supports data transfer. Some USB cable only support charging and you are not able to use this cable for IR-USB01.
- You can refer to the software user manual for more detailed information.
- Make sure if proper COM port is assigned for IR-USB01. You can check this on your device manager of Windows. If COM port assigned properly, you can find COM port number on the manager software.
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General Actuator power is suddenly off after Blue LED flickering. Then, actuator can work normally when I reboot the power again.
It is a typical symptom when motor is protected by Overload protection feature. Check out if there are any Overload conditions as below and remove overload condition immeditely.
- Discrepancy between position command and mechanical limit
- Too high duty cycle (less than 50% duty cycle is recommended.)
- Heavier load than rated force
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General Can I use mightZAP for my R/C model planes or car?
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General Can I relieve mechanical noise from the actuator?
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General How long can I use mightyZAP actuator?
It depends on various factors. It will be varied according to duty cycle, load amount, length of stroke, etc. The Duty cycle is the most crucial factor to manage lifespan properly. Recommended duty cycle is less than 50%. For more detailed info for life cycle, refer to the life cycle guideline information from our web.
[ Life cycle Guideline ]
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General Will motor be protected under Overload status?
Overload protection feature is dafault feature and is activated from the factory. But, if actuator will be exposed to constant overload condition, motor will be stressed and it affects to the lifespan of actuator. When actuator recognizes overload status, blue LED will be flickered and same condition maintains, actuator will be shutdown to protect the actuator (Communication is still alive, but motor power off). In this case, you can revive actuator by supplying power again or sending “Restart” command by data communication. The most important thing is to remove overload condition not to repeat same problem.