Support
mightyZAP, the micro linear servo actuating solution
for the era of the 4th industrial revolution
FAQ
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Control & Communication What is Duty Cycle, and why should it be under 50%?
Duty Cycle is the ratio of motor operating time to resting
time. A 50% duty cycle means “rest for as long as it operates.” Since
DC motors generate heat, continuous operation without rest can shorten lifespan
or cause burnout. Therefore, the recommended maximum Duty Cycle is 50%.
Exceeding this may trigger an Overload Shutdown to protect the motor. -
Control & Communication Can I use two motors to move a single object simultaneously (Synchronized Control)?
Caution is advised. Even with the same model, slight speed
differences exist due to mechanical tolerances. Rigidly connecting two motors
to one object can cause them to fight each other, leading to stress, overload,
or reduced lifespan. We recommend using floating joints to allow for
mechanical play or implementing a precise control algorithm. -
Control & Communication The product is not detected in the Total Manager software on PC.
Please
check the following:
- Ensure 12V power is supplied to the USB
Interface Board (IR-USB02/03). USB power alone cannot drive the motor. - Verify the USB cable supports data transfer (some are charge-only).
- Check if the COM port is recognized in the Device
Manager. - The Baudrate or Protocol might have been changed. Try
searching with the option set to ‘All’.
- Ensure 12V power is supplied to the USB
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Control & Communication How do I connect to a PLC?