Support

mightyZAP, the micro linear servo actuating solution
for the era of the 4th industrial revolution

FAQ

  1. Product Understanding How is mightyZAP different from a standard electric cylinder or limit switch actuator?

    Unlike simple actuators that operate on a Power ON/OFF
    basis (2-point reciprocating control), mightyZAP is a smart linear servo
    actuator
    with an integrated motor, reduction gear, drive circuit, and
    absolute position sensor. Its key differentiator is the ability to perform
    precise position, speed, and force (current) control via communication commands
    from a user’s controller (PLC, PC, Embedded System, etc.) without requiring
    external controllers or sensors.

  2. Product Understanding What are the input voltage requirements for mightyZAP actuators?

    The nominal input voltage is 12 VDC for the 12Lf, 17Lf, and 12Df series.
    The operating voltage range is 7.4 V to 12.8 V. Lower input voltage results in reduced output performance.

    If the input voltage is outside the specified operating range (below 7.4 V or above 13 V), an input voltage error will occur.
    In overvoltage conditions, the motor power is automatically cut off for protection.

    For reference, the D series is the only lineup offered in two voltage variants: the D12 (12 V) model and the D7 (7.4 V) model.

  3. Product Understanding Does “Rated Load” mean the motor’s maximum force (Stall Force)?

    No. Rated Load refers to the recommended load range
    for safe operation, considering the motor’s lifespan and

    efficiency.
    Stall Force, which is approximately 5 times the Rated Load,

    represents the momentary maximum force. However, continuously drawing current


    to maintain this force can trigger the
    Overload Protection (Shutdown) or

    cause damage. We strongly recommend using the actuator within its Rated Load


    range.

  4. Product Understanding Does the actuator hold its position when power is turned off? (Self-Lock Feature)

    This depends on the model’s gear ratio. Models with high
    gear ratios (typically slower speed, higher force) support Self-Lock
    functionality due to mechanical friction. High-speed models with low gear
    ratios may be back-drivable by external forces. For vertical (Z-axis)
    applications, you must select a model with the Self-Lock feature to prevent the
    rod from dropping under load.

  5. Product Understanding What is the difference between the 12Lf and 17Lf series?

    The 12Lf series features a 12mm diameter motor and
    supports RS-485 or TTL/PWM communication. It uses the IR Open Protocol (Factory
    Default) or Modbus RTU (User Selectable). The 17Lf series uses a more
    powerful 17mm diameter motor, offering higher speed at the same force or higher
    force at the same speed compared to the 12Lf. It natively supports Modbus
    RTU
    over RS-485 and provides Extended I/O ports for diverse control options
    (e.g., direct switch control).

  6. Product Understanding What is the expected life cycle of the product?

    The lifespan varies significantly based on load, duty
    cycle, and stroke usage. Under conditions of less than 50% rated load and
    adhering to the recommended duty cycle, the average lifespan ranges from
    approximately 250,000 to 2 million cycles (reciprocating) according to each
    gear ratio model. Reducing the load or using shorter strokes extends the
    lifespan. Please refer to the Lifecycle Info in our technical resources
    for details. (Note: Published average lifespan data is for reference only and
    is not guaranteed.)

  7. Product Understanding What is the operating temperature range?

    For 12Lf, 17Lf, D12 servo series, the operating temperature
    range is -10°C to 60°C. Please avoid using the product in environments
    with temperatures above 70°C or below -20°C, as this may cause malfunction or
    damage.

  8. Product Understanding What is the IP rating (Waterproof/Dustproof)?

    mightyZAP
    12Lf/17Lf/D12 series are rated IP54 (Indoor use). They are not fully
    waterproof. Use in high-humidity environments or direct exposure to water may
    cause failure. If moisture or submersion is a risk, designing a separate
    waterproof housing is essential.

  9. Product Understanding What is the difference between the ‘F’ series and ‘PT’ series in the model name?

    The F series supports RS-485 communication, making
    it suitable for long-distance communication and noisy environments. The PT
    series
    supports TTL communication and PWM (Pulse control) modes, making it
    easy to interface with embedded boards like Arduino.